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Promoted articles:
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I haven't been able to authenticate myself. What should I do?
If you are unable to authenticate, here are the checks to perform depending on your situation: You are using ItsMeMake sure your data in the ItsMe app is up to dateCheck...
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How do I use Itsme to authenticate my account?
Authenticating yourself on our site couldn't be easier! You have several choices: - authenticate with ITSme;- authenticate by taking a few photos of your documents;To au...
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How do I authenticate my account using the ‘Take photos’ option?
Authenticating on our site couldn't be easier!Several options are available:- Authenticating with ItsMe;- Authenticating by taking several photos of your documents; Our ...
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Authentication mandatory since 1 May 2025
Since 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest assur...
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I would like to change the email address linked to my account. How can I do it?
If you want to change the email address linked to your BlitzBet account, please contact our customer service via the contact form or by email at support@blitzbet.be. Yo...
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I would like to cancel my self-exclusion. Is this possible?
It depends on the type of exclusion you have set up. Have you set up a 6-month exclusion or a gaming break? You must wait until this period ends before you can reconnect...
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I'm not able to register at Blitzbet.be. What should I do?
If you aren’t able to register, you might already have Blitzbet account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on...
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I can no longer log into my account. Why?
If you can no longer log into your account, several reasons are possible: 1. Did you forget your password?If you have entered the wrong password several times, your acco...
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My account has been suspended. What should I do?
If your account has been suspended, several reasons may explain it. In some cases, your account may simply be under review by our teams.Here are the most common reasons:...
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I want to delete my account. How do I do that?
To request the closure of your account, you can contact us via: the contact form via our email address support@blitzbet.be. We invite you to specify the reason for your...
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How can I register at Blitzbet?
Registering at Blitzbet is easy! Simply click on the “Register” button.You will then have the opportunity to register in just a few clicks using the itsme® application, ...
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My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than...
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How do I change my limits?
There are two types of limits at Blitzbet: personal limits and the default limit.Personal limitsYou can change your personal limits at any time from your account setting...
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I would like to turn off my standard limit, is that possible?
To remove your default limit, go to your account settings:You will then be able to click on "REMOVE LIMIT":Because responsible gaming is a priority, you will need to set...
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My transaction was declined. Why? Who should I contact?
If you are trying to make a deposit but your transaction is declined or you are experiencing an issue with the payment page, there are several possible reasons: • Your b...
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I can't make a deposit. What should I do?
If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (card number, expiration date, e...
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How long does it take to receive my withdrawal?
Processing TimeThe majority of withdrawal requests are processed within one business day.Additional verifications may exceptionally extend this timeframe. Receiving the ...
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I would to like to ban myself from betting. How do I do it?
Do you feel the need to stop betting permanently? You can ban yourself from betting by following the instructions available on the Gaming Commission website. A betting b...
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I want to take a break or exclude myself for some time. How do I do it?
Do you want to take a step back from betting so you don’t lose control?We have various moderation tools to allow you to better manage your betting behavior. For this, yo...
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How can I turn my default deposit limit back on?
To reactivate your default limit, go to your account settings:https://www.blitzbet.be/en/account/responsible-gaming/deposit-limits You will then be able to click on "RE...
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My request to turn off the default limit has been denied and I don't understand why?
If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the Central ...
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What is the default weekly limit?
As of 20 October 2022, Belgian regulations require a default limit of €200 per week. This amount is fixed and applies to the last 7 days, just like a personal weekly lim...
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What does the new legislation change for me as a player?
Blitz is now divided into 2 separate websites: one for casino and one for sport. You must now have 2 separate accounts: one for casino and one for sport. If you register...