Deposits and withdrawals
Deposits
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My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than our teams save all your de...
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How do I change my limits?
There are two types of limits at Blitzbet: personal limits and the default limit.Personal limitsYou can change your personal limits at any time from your account settings.If you reduce your limit,...
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I would like to turn off my standard limit, is that possible?
To remove your default limit, go to your account settings:You will then be able to click on "REMOVE LIMIT":Because responsible gaming is a priority, you will need to set yourself a deposit limit p...
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My transaction was declined. Why? Who should I contact?
If you are trying to make a deposit but your transaction is declined or you are experiencing an issue with the payment page, there are several possible reasons: • Your balance is insufficient: che...
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I can't make a deposit. What should I do?
If your deposit is declined, you can check the following points: Check your payment informationMake sure the entered details are correct (card number, expiration date, etc.). Correct them if neces...
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I would like to know the total of my deposits and withdrawals. How can I do that?
To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then be able to provide you with the total amount you have deposited and withdrawn from your ...
Withdrawals
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How long does it take to receive my withdrawal?
Processing TimeThe majority of withdrawal requests are processed within one business day.Additional verifications may exceptionally extend this timeframe. Receiving the FundsOnce your withdrawal i...
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I can't enter my BIC code when making a withdrawal. What should I do?
What is a BIC code?The BIC code is a unique code for each bank that allows it to be recognized worldwide. Are you unable to enter your BIC code?It is possible that a technical issue is preventing ...
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How can I withdraw money on BlitzBet?
Withdrawing is very simple! In your account, go to the "Withdrawal" tab and follow the instructions displayed on your screen. Our site offers several payment methods so you can choose the option t...
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I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service and we will send you a link to confir...
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How long will it take for my account to be authenticated?
As soon as you have sent us the necessary documents, our teams will verify them. This usually takes a few days during our customer service opening hours. For your security, additional documents ma...
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Do I have to pay tax on my winnings?
No, you don’t have to pay any tax on the amounts you win by betting on BlitzBet. For more information about tax on games of chance, go to the Belgian Gaming Commission website.