Deposits and withdrawals
Deposits
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My deposit has been ongoing for more than 10 minutes. What should I do?
If your deposit has been ongoing for more than 10 minutes, it is possible that an error has occurred during your transaction and that it has not worked. Please note than our teams save all your de...
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How do I change my limits?
There are two types of limits at Blitzbet: personal limits and the default limit. Personal limits You can change your personal limits at any time from your account settings. If you reduce your li...
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I would like to turn off my standard limit, is that possible?
To remove your default limit, go to your account settings: You will then be able to click on "REMOVE LIMIT": Because responsible gaming is a priority, you will need to set yourself a deposit limi...
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My transaction was refused by HiPay. Why? Who should I speak to?
If you try to make a deposit, but your transaction is refused by HiPay or if you encounter a problem with the HiPay payment page, there are several possible reasons: • Your balance is insufficient...
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I’m not able to make a deposit. What should I do?
If you aren't able to make a deposit, there are several possible reasons: • Your balance is insufficient: recharge your card and try again • You have made an error in your details (card number, ex...
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My transaction was refused by paysafecard. Why? Who should I speak to?
If you try to make a deposit, but your transaction is refused by paysafecard or if you encounter a problem with the paysafecard payment page, there are several possible reasons: • Your balance is ...
Withdrawals
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I made an online withdrawal request. How long will it be before the money is available in my bank account?
Withdrawal requests are usually processed within 24 hours by our team. Once your request has been validated, you will immediately receive the amount on your bank account. When a withdrawal is aw...
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How can I withdraw money at BlitzBet?
Making a withdrawal at BlitzBetis really simple! In your account, go to the “Withdrawal” tab and follow the instructions shown on your screen. Our website offers several payment methods so you can...
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I haven’t received a verification email, what should I do?
If you haven’t received a verification email, it could be in your junk mail folder. If it isn’t there either, don’t worry, please contact our customer service and we will send you a link to confir...
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How long will it take for my account to be authenticated?
Once you have sent us the necessary documents, our teams will verify them. This takes on average a few days during our customer service opening hours. For your security, you might be asked to send...
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Do I have to pay tax on my winnings?
No, you don’t have to pay any tax on the amounts you win by playing at BlitzBet. For more information about tax on games of chance, go to the Belgian Gaming Commission website.
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I’m not able to make a withdrawal. What should I do?
If you aren’t able to make a withdrawal, you might not have confirmed your registration by email. Go to your email inbox and look for the email we sent you when you registered at BlitzBet. Also ch...