Account and registration
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I don’t want to receive emails or communications from Blitzbet anymore. Where can I disable them?
You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your account settings or contact our customer service via support@blitzbet.be. Remember that you can...
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I would like to change the email address linked to my account. How can I do it?
If you want to change the email address linked to your BlitzBet account, please contact our customer service via the contact form or by email at support@blitzbet.be. You will need to provide: ...
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I would like to cancel my self-exclusion. Is this possible?
If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your account at the end of the 6 months, p...
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Can I have several Blitzbet accounts?
No. The legislation prohibits having several accounts on the same betting site. This is, among other things, why you must provide us with your national registration number when you register.
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Which professions are not allowed to play?
In accordance with current legislation, notaries, police officers … are not allowed to play gambling games and are therefore not allowed to register on this website. When creating your account, yo...
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I'm not able to register at Blitzbet.be. What should I do?
If you aren’t able to register, you might already have Blitzbet account? As a 100% legal website certified by the Belgian Gaming Commission, we place great importance on respecting the legislation...
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I would like to change my username. Is it possible?
For security reasons, it is not possible to change your username. A single account is authorized per person, it is also not possible to create another account with the username of your choice. You...
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I would like to close my account to create a new one. Is this possible?
As per our general terms and conditions, a single account is allowed per player, even if you want to close your current account. However, it is possible to change your email address by contacting ...
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I can’t update my telephone number. How do I do it?
Have you changed your telephone number? To update your number on your BlitzBet account, please contact us via the contact form or the email address support@blitzbet.be and send us your new telepho...
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I’ve moved. Do I need to inform Blitz Casino?
Yes. You are obliged to inform us of any changes to your personal information. CHANGE MY ADDRESS
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How do I change my personal details?
To change your personal details, go to your account and then into the My details tab You can only change your postal address. If you would like to change other details (email address, telephone nu...
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I can’t log into my account. Why?
If you can no longer log in to your Blitzbet account, there are several possible reasons: • You have entered the wrong password several times. For your security, your account has therefore been ...
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I’ve forgotten my username or password. How can I retrieve them?
To retrieve your username or password, click on “Forgotten your password” in the “Log in” menu and enter the email address linked to your account. You will then receive a link to choose a new pas...
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Do I have to pay to register at Blitzbet?
No. Registration on our online gaming site is completely free. Once you have registered, you can deposit.
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I can’t find my country in the registration form. Why?
Residents of certain countries are not authorized to register at Blitzbet. If your country doesn’t appear in the list of residence countries available in the registration form, this means that unf...
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How old do I need to be to play on Blitzbet.be?
In order to bet on this website, you need to respect the conditions stated in the current legislation of your country. In Belgium you need to be at least 21 years old. If you are younger than 21, ...
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I don’t want to receive transactional emails anymore. What should I do?
You don’t want to receive transactional emails such as order or withdrawal confirmations? Go to your account settings, then to the section “Preferences”: All you need to do is unselect the box...
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My account has been suspended. What should I do?
Has your account has been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified. For more information, please c...
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I want to delete my account. How do I do it?
If you want to delete your account, you can contact us using the contact form, the Live Chat, or our email address support@blitzbet.be. Please include the reason why you are asking to delete your...
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How can I register at Blitzbet?
Registering at Blitzbet is easy! Simply click on the “Register” button. You will then have the opportunity to register in just a few clicks using the itsme® application, or manually by entering y...