Our teams will always do their best to validate your bets as quickly as possible. Your winnings should arrive within a few minutes, but it may sometimes take up to 20 to 30 minutes maximum for the ticket to be validated.
If this time has passed, please feel free to contact us by providing your bet ID. It starts with SIMPLE, COMBI, or SYSTEM and follows this format:
- SIMPLE_XX-XX-XX_XX-XX-XX
- COMBI_XX-XX-XX_XX-XX-XX
- SYSTEM_XX-XX-XX_XX-XX-XX