I made an online withdrawal request. How long will it be before the money is available in my bank account?

Withdrawal requests are usually processed within 24 hours by our team. Once your request has been validated, you will immediately receive the amount on your bank account.

 

When a withdrawal is awaiting validation, you can cancel a pending withdrawal via the "Account - Withdrawal history" menu. Please note that you can also request the deactivation of the withdrawal cancellation option by contacting our Customer Service department.

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