I’m not able to make a deposit. What should I do?

If you aren't able to make a deposit, there are several possible reasons:

• Your balance is insufficient: recharge your card and try again

• You have made an error in your details (card number, expiration date, etc.): check your information and try again

• You have reached your use limit: try again later

• A technical problem occurred with the bank: try again later

• You have activated a break on our website: you must wait until the end of the period set to be able to make a new deposit

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